Service Process
Six steps to complete customization: simple, transparent, and worry-free.
Requirement Discussion
Understand your product needs, target market, and budget to get professional advice.
Solution Design
Confirm product specifications, materials, colors, logo, and other customization details; provide design solutions
Order Confirmation
Send samples for your review. Adjust based on feedback until you're satisfied.
Mass Production
Begin mass production after sample approval; strictly adhere to standards and implement real-time quality control.
Quality Inspection & Packaging
Strict final inspection, custom packaging as needed, to ensure product integrity
Logistics Delivery
Arrange professional logistics delivery, provide tracking updates, and offer continuous after-sales support
FAQ
Addressing your questions on delivery time, MOQ, customization scope, and more.
Q:What is the minimum order quantity?
A: MOQ varies by product type and customization needs. Makeup brushes start at 500 pieces, powder puffs at 1000, and cosmetic bags at 300. Contact customer service for specific MOQ details.
Q:How long is the production lead time?
A: Sample production typically takes 5-7 business days. Mass production generally requires 15-30 days, depending on order quantity and product complexity. The exact delivery timeline will be clearly agreed upon in the contract.
Q:What can be customized?
A: We offer full customization options, including product specs, materials, colors, logo printing, and packaging design. You can provide your own designs, or we'll help you create them.
Q:How do you ensure product quality?
A: We have established a comprehensive quality management system. From raw material procurement to finished product delivery, every stage undergoes strict quality inspections to ensure products meet international standards.
Q:Do you accept small trial orders?
A: Yes, we understand new brands' needs and support small trial orders. For first-time partnerships, we can produce samples for your approval before moving to small-batch production to minimize your risk.